Personal data policy
In effect since October 14, 2026. This is a translation; if it differs from the Spanish version, the Spanish version prevails.
Data controller
EDSEBTECH S.A.S., NIT 902.114.641-3, domiciled at Carrera 6A No. 45-50, apartamento 501, Tunja, Boyacá.Email: [email protected]. Phone: +57 322 706 4366.
What data we receive
What you write in the contact form: name, email, phone and company (the last two are optional), the type of project and your message. We also store the date, the IP address and the country of the connection, only to stop automated submissions, and the version of this policy you accepted, as proof of your authorization.
What we use it for
To answer your request, ask you questions about your project and, if you ask for it, send you a proposal. We do not sell it, we do not use it for advertising and we do not add you to mailing lists.
Who else processes it
Two providers act as data processors and only use the data to provide their service to us: Cloudflare, Inc., which hosts this site and the form database, and Zoho Corporation, which hosts our email, if you write to us or we reply that way.
Their servers may be outside Colombia, for example in the United States. By accepting this policy you authorize sending your data abroad for that purpose, under each provider’s contractual terms.
How long
For as long as the conversation lasts and up to 24 months after your last contact. After that period we delete your messages from the form database and the emails we exchanged, unless you ask us to delete them earlier or a law requires keeping them longer.
Your rights
You can access, update, correct and ask us to delete your data, revoke the authorization, ask for proof of it, learn how we use it and file complaints with the Superintendency of Industry and Commerce of Colombia.
How to exercise them
Inquiries and claims are handled by the management of EDSEBTECH S.A.S. Write to us at [email protected] or call us at +57 322 706 4366 with your name, the email you used and what you are asking for. We answer inquiries within 10 business days and claims within 15 business days, as set by Colombian Law 1581 of 2012. If a claim is missing information, we will ask you for it within the following 5 business days.