Cloud, support and maintenance

A system in production needs someone to look after it: keep it online, back it up, update it and answer when something breaks. That is what we do.

Tell us about your projectFrom Tunja, Boyacá, for all of Colombia.

What it includes

  • Cloud deployment

    Your system on reliable servers, with a security certificate and zero-downtime deployments.

  • Monitoring

    We find out about errors and outages before your customers call you.

  • Daily backups

    Automatic copies stored away from the main server, with restore tests.

  • Domain and company email

    Your domain, email with your company name and the setup that keeps it out of spam.

  • Updates

    Security patches and new dependency versions, tested before going live.

  • Direct support

    You talk to the people who built the system, not a call center.

Who it is for

  • Companies with a system in production that nobody is looking after.
  • Businesses overpaying for servers they do not need.
  • Anyone who needs company email and a domain set up properly.

Where we already use it

How we work

The same process we use to build our own products, applied to your project.

  1. We understand the problem

    We talk with the people who will use the software and see how they work today, before proposing anything.

    You get: a summary of what we understood, so you can correct it before we continue.

  2. We put it in writing

    Requirements, architecture, costs and test plan, before writing a single line of code.

    You get: the document with scope, cost and delivery order. Without your approval we do not start building.

  3. We build in deliveries

    Each delivery is tested and running in an environment where you can use it from day one.

    You get: access to a test environment where you use each delivery as soon as it is ready.

  4. We support the operation

    Deployment, daily backups and support once the software is in your team’s hands.

    You get: a direct support channel with the people who built your software.

    Start with the first step

Frequently asked questions

If your question is not here, write to us.

Can you take over a system you did not build?

Yes, after reviewing it. First we see how it is built and deployed, and tell you what it needs to be maintained properly.

Where is my data hosted?

With well-known cloud providers such as Cloudflare or Railway. We tell you which country the servers are in so you can include it in your data policy.

How does support work?

We agree on a direct channel, response times and what monthly maintenance includes. Urgent issues come first.

Who looks after your system today?

We reply with specific questions, not a generic quote.

Tell us about your project